This Privacy Notice applies to Alliott Graham Brown Financial Planning Limited. It explains how we use the personal information about you that we collect. Changes may need to be made to our Privacy Notice from time to time; this version was updated 1st May 2018.
What information do we collect about you?
We collect information about you when you engage us for financial advice; this may include general financial advisory services, investment advice and/or the arranging of financial products. The information collected will relate to your personal and financial circumstances and is required in order for us to provide you with the most appropriate financial advice.
This information may include special categories of personal information (such as information about your health) if this is necessary for us to provide the service you have requested. If this is required, we will obtain your explicit consent for us to collect and process this information.
Information about other individuals
The information that you provide to us may relate to other individuals e.g. joint applicants, dependants, Trustees or beneficiaries of Trusts or life assurance policies. If so, it will be your responsibility to ensure that you have obtained consent from the people concerned for you to provide their information to us. We may send the individuals concerned a copy of this Privacy Notice.
Why do we collect and process your personal information?
When we obtain personal data from you, we do so on the basis that both parties are entering a contract for the supply of services. In order for us to perform that contract and to provide you with suitable financial advice and/or financial products, we have the right to collect and process that information. We also use personal data so that we can meet our legal and regulatory obligations, for example to the Financial Conduct Authority (FCA).
Sharing your personal information
We may share your personal data with third parties, so that we can deliver our services to you effectively. These may include (but may not be limited to) product and platform providers and professional service providers such as compliance consultants and legal and accounting services. Where your personal information is shared, we will have agreements in place to ensure that the nature and purpose of the processing is clear and that confidentiality is preserved.
In order to comply with our obligations in respect of the prevention of financial crime and money laundering, we may send your personal details to third parties for identity verification purposes. When submitting data to outside agencies, where possible, we will take appropriate security measures to protect your personal information.
Security and retention of your personal data
Your privacy is extremely important to us and we will keep your personal information secure, in accordance with our legal responsibilities. We will take all reasonable steps to keep your personal data up-to-date and to safeguard it against being accessed unlawfully or maliciously by a third party.
There are minimum periods for which we are required to retain personal information; however, in certain instances we will retain data for longer, where we believe it is in our legitimate business interest to do so for regulatory or legal reasons.
Access to your personal information
You have the right to request a copy of the personal information that we hold about you. You also have the right to request the deletion of your personal data, subject to our legal and regulatory obligations and the legitimate interests of the business. You can also ask for your data to be transferred to another organisation.
We have an obligation to ensure that the personal information we hold for you is up-to-date; please keep us informed of any changes that you think may be relevant. For any information relating to the personal data that we hold, please contact our Data Control Team at firstname.lastname@example.org or in writing at:
Alliott Graham Brown Financial Planning Limited
4th Floor, Friary Court
13-21 High Street
Tel: 01483 508580
We will always try to collect, use and safeguard your personal information in line with data protection laws. However, if you do not believe we have handled your personal data as set out in our Privacy Notice, please contact us immediately and we will do our utmost to make things right. You should also tell us as soon as possible if you become aware of any unauthorised disclosure of your personal data so that we can investigate and fulfil our regulatory obligations.
We would like to send you our newsletters and other information about services which we feel may be of relevance to you. We do not rent or trade email lists with other organisations and we will not share your information for marketing purposes with any other businesses.
We use a third party provider to deliver our newsletter, MailChimp. We gather statistics around email opening and “clicks” using industry standard technologies, to help us monitor and improve our newsletters. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to our mailings at any time by clicking the unsubscribe link at the bottom of our emails or by emailing email@example.com
When someone visits our website (www.agbfp.com) we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This helps us to monitor the number of visitors to the various parts of the site. This information is processed in a way which does not identify the user; we do not make, and we do not allow Google to make, any attempt to find out the identities of those visiting our website.
When you visit our website, we may collect “cookies”; these are text files placed on your computer to collect internet log information and details of visitor behaviour. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information, please visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and these websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
If you are unhappy with how your personal information is used
You have the right to complain to the Information Commissioner’s Office (ICO) the UK’s data protection regulator, at https://ico.org.uk/global/contact-us or in writing at:
Tel: 0303 1213 1113 (local rate)